Complaint System

All of us who work at SAAM and its associated companies are responsible for what our Company is and for the role we play in the societies where we are present. As a company, we are proud of our values, principles and ethical commitments, which define our way of relating and acting.

 

For this reason, in order to maintain and protect the highest standards that we have set ourselves regarding integrity and transparency in business, we make available to the company's employees, executives or directors; and also from third parties (clients, contractors, suppliers, and / or shareholders) this communication and reporting channel, our Whistleblowing Channel, so that they can safely, confidentially and anonymously make their reports and / or complaints, report irregularities, infractions and / or transgressions to the internal norms of the respective company; or transgressions to any law or regulation in force in the country of operation; as well as the principles or values ​​established in our Code of Ethics.

We are convinced that acting with honesty, transparency, respect and responsibility will help us to Be Better.

We appreciate your commitment to complying with our principles and values. 

                                            

                                                                         

Note: All complaints received will be analyzed independently, confidentially and without retaliation, respecting the anonymity of the complainant and with a safe investigation process, supervised by the Corporate Ethics Committee.




 

How to register and follow up on a complaint?

Know here the instructions for the complainant


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